Privacy Policy

Who we are

Find out more about us:


View our cookie policy here:

How we use your data:

As of May 2018, we have an ‘opt-in only’ communication policy. This means that we will only send marketing communications to those that have explicitly stated that they are happy for us to do so via their preferred channel(s) (email, phone or post).
Our marketing communications include information about our events, fundraising campaigns and transformative work. If you would like to receive such communications but have not opted in please contact us on 01959 525110 or

You can be confident that:
We will never release your information to organisations outside Hospices of Hope for their
marketing purposes. We only use personal information in the ways we need to and that is expected of us.

 We will keep you up to date with our work, including how we are campaigning to
improve services, raising awareness, promoting understanding as well as our fundraising
 However, we only use your personal information to do this if you have previously told
us that that is acceptable.
 We will make it easy for you to tell us how you want us to communicate with you,
including how to opt out from future communications – and we promise that your
request will be respected straight away.
 We will be especially careful and sensitive when engaging with vulnerable people or
those we have reason to believe might be vulnerable.
 We will take all reasonable care to safeguard your personal information through
security policies and secure business processes.
 We will always provide easy ways for you to contact us.

If you wish to see our full Data Protection Policy on the safe storage, handling and use of personal
data please contact our Donor Relations Manager at or
01959 525110. This document also refers to how we manage personal data held on employees
and volunteers.

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